By Will Falk
For the last year, it goes like this: My phone rings precisely at 6:30 AM. I groan in bed and reach towards the shelf holding my phone. By the time I locate my phone, I’ve missed the call. It’s from an area code I don’t recognize. They’ve left a message, so I curse, roll over, cuddle a pillow to my chest, and fall back asleep. When I wake up there are three more calls from three different area codes with three more messages. I listen to the messages.
They are all the same. The prerecording plays, “Hello, this is Heather from Sallie Mae Department of Education Loan Services with a message for” and there’s a short pause, a hiss, and a mechanized voice saying “William Fawk.”
I chuckle to myself. The machines never know how to pronounce my last name. Falk, like talk with an F. And poor Heather-from-Sallie-Mae-Department-of-Education-Loan-Services will never track me down, though she has been getting rather sly lately. She calls from an area code where I have friends or family like 414 (Milwaukee) or 317 (Indianapolis) forcing me to check my messages just to make sure I do not miss a call from someone who matters. [Read more…]










